It’s difficult to achieve 100% satisfaction from each customer, but Rizheng is always striving to manufacture the cost-effective products with high quality & reasonable price to bring profits and development to our customers.

1.All of those items on our website are coming and manufactured by environmentally friendly & quality materials;

2.All of those items on our website are under strict inspection system for quality controlling;

3.All of those items on our website meet any quality problem of the goods itself caused by unartificial factors, we will be responsible for resending the replacements;

4.All the goods would be double counted and inspected before the shipment then delivered to complete the quality & quantity;

5.Both normal items and promotion items on our website are qualified products, there would be special statements and special offers for the defective items or inventories clearing;

6.All of those items on our website would be delivered by safe packaging;

7.All of those items on our website mustn’t be sold to the exclusive country or area where we have the sole agent;

8.Custom and exclusive products mustn’t be sold to the restricted areas’ customers;

9.After received payment from the purchaser, we’ll deliver the goods on time to complete the quality & quantity according to the order requirements;

10.As a responsible company, any claim from our customer must be solved entirely and we’ll compensate for the loss;

11.Rizheng reserves the final interpretation right for above clauses.